What is your return policy?
We currently don't have services to expedite delivery.
How are orders placed on The Decor Kart delivered to me?
All orders placed on The Decor Kart are dispatched through our own courier partners including the likes of FedEx.
If I have placed two separate orders, can you combine the orders and offer me reduced shipping?
Unfortunately, once your orders are placed we cannot combine multiple orders due to regulatory and compliance issues. Shipping will be applicable on every new order (if it does not fall under the free shipping criteria)
Do you offer in-store pick-up for online orders?
Sorry! We don't have the facility of store pick up yet.
Who will deliver my order?
Within India, we ship through registered courier companies like FedEx. Our delivery partners will attempt to deliver the package thrice before they return it to us.
Please provide a mobile number that you are available at, and your complete shipping address including the pin-code. This will help us ensure smooth delivery of your order. At the time of delivery, if the packaging looks damaged or tampered, please do not accept the package and email us at info@thedecorkart.com
Where is my order processed from?
Orders are processed both from our warehouse in Delhi, India as well as our retail stores in Delhi, Gurugram. We want you, our guests, to have access to our entire catalogue, so we make sure that if a product is out of stock at our warehouse but available at one of our retail locations, you have the option to order it online and have it shipped to you.Orders will be delivered to the shipping address you submit at checkout.
